Covid-19 pandemic
Due to the current pandemic, we are experiencing delays with our fulfillment center and shipping carriers. We are working to take the necessary precautionary measures to protect everyone that works for and with us while complying with social distancing best practices.
Shipping on orders may be delayed, but we are doing our best to get them to you as quickly as possible. We really appreciate your patience and flexibility during these trying times, and thank you for being a valuable customer. The email you received with tracking information is the best source for updates and the timing of your order. Your order may see various stops along the way—rest assured that your package is making its way to you. We promise it'll be worth the wait.
We want to assure you that any shipping delays will not impact your return or exchange time frame. All returns and exchanges are based on the date your order was delivered. If you have additional constraints impacting your ability to return or exchange your order due to the COVID-19 pandemic, please let us know and we will work with you. We thank you for your patience and apologize for any inconvenience.
Shipping
Domestic Shipping - within the US
Our standard shipping typically takes 3-7 business days and is always free for all orders. We know sizing can be tough, so we always offer free shipping and free returns to make the process seamless. You can track your order here.
USPS Free Shipping: 4-9 business days once processed (orders placed by 9am CST endeavor to ship the same day).
USPS Standard Shipping ($5): 2-4 business days once processed (orders placed by 9am CST endeavor to ship the same day).
USPS Expedited Shipping ($12.5): 2 business days once processed (orders placed by 9am CST endeavor to ship the same day).
*Any orders placed after 9am CST on Friday will endeavor to ship out on Monday, barring any national holidays.
International Shipping
Orders shipping internationally can take between 5 to 10 business days to arrive. Exact shipping windows will be displayed at checkout.
Returns & Exchanges
If needed, you have 30 days to return or exchange unused, unwashed shoes. We cannot accept any shoes that have been worn, washed or altered in any way. All items must be returned unworn, unwashed and in the original packaging.
You can return or exchange your items here.
